Refund & Returns Policy


Because our cookies are freshly baked, handmade food, we're not able to accept returns or exchanges — but your happiness matters to us, and we stand behind every box.

If something's wrong — if your order arrives damaged or isn't right, please email us a photo within 48 hours of delivery at pedro@goldencactus.store, and we'll make it right, whether that's a replacement or a refund.

We can't be responsible for delays caused by the carrier, or for orders sent to an incorrect address, but if anything comes up, reach out — we're a small family business and we genuinely want you to love your cookies.